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Returns & Exchanges

Need to make a return? 

The Babygonia team want you to be 100% happy with your purchase. If for some reason, you are not completely satisfied with your purchase, you can return your item for a full refund within 28 days of delivery. 

All returned items must be unworn, unused and in their original condition. The original tag must still be attached.

Shipping and handling charges (if applicable) are non-refundable when returned for a refund.

Please contact us before sending the item back for a refund. We do not accept returned items that were sent back by you directly without checking with us first.

Please allow 7 business days for your return to be processed. Once your return is processed, you will receive an email confirmation.

You can contact us using the Contact Us section below or via Email: info@babygonia.com

We aim to get back to you as soon as possible, usually within 24 hours. 

 

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